City Police Officer (CPO) Rawalpindi, Syed Khali
d Hamdani on Monday launched ‘Text to CPO’ service to facilitate the cit
izens and improve service delivery. Through this service, the cit
izens can send a direct message to CPO on cell number 0300-4911720. According to a police spokesman, during last six months, a total of 1560
complaints were received from the citizens. More than 99 percent of the
complaints of the cit
izens were resolved, he said adding, in this regard, 103 cases were registered while 14
complaints were being processed.
A complainant can send text messa
ges through whatsapp/sms regarding abuse of civic authority, corruption or bribery, police violence, misbehavior, poor investigation, delay in FIR or any other
complaint related to police. Action on merit would be ensured on the
complaint, as per the vision of Chief Minister Punjab and Inspector General of Police Punjab and best service delivery was being ensured for the citizens, he added.